Shipping policy

ORDER FROM US

The prices on our website include VAT according to applicable tax rates and are correct at the time of entering the information. All prices are in SEK. All prices and offers may change without notice. Selected or seasonal offers apply only to specific products/perfumes. We charge your credit account for payment upon receiving your order. We take no responsibility if a delivery is delayed due to incorrect information provided by you. If full payment cannot be received from your account, we have the right to cancel the order. Once we have received payment, we confirm that your order has been accepted by sending an email to the email address you provided in the order form. Our acceptance of your order forms a legally binding contract between us. All orders are subject to approval and availability. If the goods you have ordered are out of stock, we will contact you via email. You will then have the option to either wait until the item is in stock or cancel your order. To place an order with URSCNT, you must be at least 18 years old, as Swedish law prohibits credit purchases for individuals under 18 years. If you are under 18, parental consent is required before you place an order. We reserve the right to change or refuse an order under certain circumstances (e.g., if incorrect personal information has been provided). We reserve the right to final sale and any errors in descriptions or pricing. Examples include incorrect product descriptions, technical specifications, ingredient lists, user manuals, or inaccurate stock information. This also includes pricing errors due to manual or technical mistakes. Goods delivered are not intended for resale.

DELIVERY TO YOU

Due to the nature of our products, your order may need to be split into two or more packages, and it may not be possible for us to deliver to certain locations. We deliver the goods to the address you specify for delivery in your order. It is important that this address is correct. You become the owner of the goods you have ordered when they have been delivered to you and you have taken physical possession of them. Until then, the goods are our responsibility, and we are responsible for their loss or damage during transport.

Orders placed on the website can only be delivered to addresses in Sweden for the moment . Deliveries are made by PostNord . Delivery fees, will be displayed at checkout before completing the order. When your order is dispatched, you will receive an email with tracking information.

Our standard delivery time is 3–5 business days within Sweden (Longer delivery times to Norrland and Gotland). We will deliver the order without unnecessary delays, but no later than 30 days after the order is placed unless a delivery time longer than 30 days is explicitly agreed upon. 

Non-delivered Goods:

We strive to deliver your order as soon as it is placed. If your goods are not delivered within 30 days (unless otherwise agreed), you have the right to cancel your purchase and receive a full refund. Please notify us as soon as possible via email at urscntperfumes@gmail.com if you do not receive your order within this timeframe.